Privacy Notice and Cookies Policy
What Personal Information do we collect?
For a better experience, while using our website, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, postal, and email address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our website, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Security of your Personal Data
Dublin Plumbers A – Z is committed to the protection of your personal information from unauthorized access. We use a range of security mechanisms and procedures to protect the personal information we hold about you.
Dublin Plumbers A – Z makes all reasonable efforts to ensure your personal information is stored securely both in electronic and physical forms and complies with ePrivacy Regulations 2011 (S.I. 336 of 2011) and the EU e Privacy Directive 2002/58/EC.
However, you should be aware that there may be risks associated when transferring your personal information to us from other internet facilities or by email. Personal information that is no longer required will be destroyed in accordance with legislation.
We keep our computer systems, files and buildings secure by following legal requirements and international security guidance. We make sure that our staff, and anyone with access to personal data that we are responsible for, is fully trained on how to protect personal data. We ensure that our processes clearly identify the requirements for managing personal data and that they are up to date.
Types of Personal Data. Use and Disclosure of Personal Information
Your personal information may be used to:
- Verify your name, address, and identity.
- Provide you with Dublin Plumbers A – Z quotations and services.
- Validate the quality management of the products and services we provide.
- Administer SEAI and Revenue Grants and Incentives on behalf of our customer
- Address any query, feedback or complaints you may have; and Contact you for any other reason.
With distinct consent, we will use your personal data to:
- Contact you to inform you of product/service offers available.
- Maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
- Communicate new products and services to you, for marketing purposes, including, the opportunity to take up special promotions and offers.
You also consent to any such third party storing your personal information. Any such third party will not be permitted to re-sell, use or share the data provided, without clear consent from you the data subject.
Dublin Plumbers A – Z only transfers data to GDPR compliant third parties with full consent from the data subject at the initial stage of data collection.
Dublin Plumbers A – Z may disclose your information to third parties requires to carry out the services requested by you:
- SEAI – www.seai.ie
- Home Renovation Incentive (HRI) – www.revenue.ie/home-renovation-incentive
Access to Personal Information
All data subjects have the right to be given a copy of the information held by Dublin Plumbers A – Z about you. Requests will be processed free of charge where possible. However, if deemed necessary, we may charge a small fee which will be based on the administrative cost of providing the information. This fee will not exceed 6.35euro.
We will provide the requested information to you within 1 month of the receipt of a valid request in writing. The response will be given in electronic form unless otherwise requested.
All subject access requests can be made to Data Protection Officer via email to email@example.com.
Inquiries and Complaints
Information about the ePrivacy Regulations 2011 (S.I. 336 of 2011) and the EU e Privacy Directive 2002/58/EC legislation and GDPR is available from the Office of the Irish Data Protection Commissioner, Canal House, Station Road, Portarlington, Co. Laois, Ireland.
If for any reason you have a complaint about Dublin Plumbers A – Z use of your personal information or you are unhappy in any way with the information we provide to you, we would like you to contact us directly so that we can address your complaint, please contact us. Our policy is to respond to your complaint, correction request or query within a reasonable period of time after the complaint is received. If you are not satisfied with the outcome of your complaint, you may refer your complaint to the Office of Data Protection Commissioner by
Call us 086 237 6237,
Phone 086 237 6237,
By visiting the website www.dublinplumbers-a2z.ie
Changes to our Privacy Notice
Dublin Plumbers A – Z reserves the right to make changes to this Privacy Statement. Any changes made to the Privacy Statement in the future will be posted on this page and such changes will become effective upon posting of the revised Privacy Statement. If we make any material or substantial changes to this Privacy Statement we will use reasonable endeavors to inform you by email, notice on our www.dublinplumbers-a2z.ie website or other agreed communications channels.
What is a cookie?
Our website www.dublinplumbers-a2z.ie application uses ‘cookies’. ‘Cookies’ are alphanumeric identifiers that are placed on your computer’s hard drive through your web browser. ‘Cookies’ enable our system to recognize your browser when browsing our website.
Most Internet browsers are pre-set to accept cookies. If you prefer not to receive ‘cookies’, you may adjust your Internet browser to disable or to warn you when ‘cookies’ are used. The easiest way to change your settings is by searching for ‘cookies’ in your Help/Contents and Index options on your browser. We recommend that you leave your ‘cookies’ enabled;
Our ‘cookies’ don’t send us back any information about your computer (except your IP address) or any other information on your hard drive.
Many cookies do essential jobs. For example, authentication cookies identify who you are when you try to log into an account. Other types of cookies enable you to shop online, storing items as you add them to your virtual shopping basket.
Types of cookie
Cookies can be either temporary (session cookie) or permanent (persistent cookie).
Session cookies are stored in your device’s temporary memory – not on your hard drive – while you’re browsing a website. Usually, these cookies are deleted when you close the browser. If you were to reopen the browser and revisit the website, the site would not ‘remember’ that you had visited previously. Session cookies remain active only until you leave a site.
Persistent cookies remain stored on your hard drive, persisting from session to session until you delete them or they reach a set expiration date. Persistent cookies can store information such as log-in details, bookmarks, credit card details, and preferred settings and themes – resulting in a faster and smoother web journey.
The cookies we use on our website can be grouped into four different categories.
Strictly necessary cookies are essential in order to enable you to navigate around our website and use its features. Without these cookies, we would be unable to provide you with the services you have asked for.
Functionality cookies: allows our website to remember choices you make and help to provide an enhanced, more personal experience on our website.
Performance cookies: helps us improve our website and our online services. These cookies gather information about how our site is used, including which pages are visited most often. This helps us to provide a better user experience. These cookies are anonymous – which means that they won’t collect information to identify you.
Targeting & Advertising cookies: are used to help us better understand our advertising campaigns and how we can make these more relevant to you. These cookies are also anonymous, they won’t collect information to identify you.
Google Analytics Cookies
These three cookies track visitors behavior and measure the website’s performance.
The cookies are used to throttle request rates and distinguish users. A unique identifier associated with each user is sent with each hit in order to determine which traffic belongs to which user. This cookie enables the web site’s owner to track visitors’ behavior and measure the website’s performance. The main purpose of this cookie is to improve the website’s performance.
How to manage your cookies:
Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.
- Google Chrome
- Internet Explorer
- Safari Mobile
For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.
If you do not accept cookies on this website
If you wish to block the cookies which are set by the Dublin Plumbers A – Z, you may continue to visit the website without clicking the “I Agree” button in the bottom bar on the website. The bottom bar will remain on the website and no cookies will be collected from your visit.
What happens if I disable cookies?
This depends on which cookies you disable, but in general, the site may not operate properly if cookies are switched off.